Voodoo wins KYC & AML Policy

The platform applies KYC and AML controls to verify identity, prevent fraud, and combat financial crime. These measures reinforce transparency and account protection throughout the service.

• Fair play for all participants
• User safety and account protection
• Transparency in identity check and document submission processes
• Compliance with UK regulatory requirements and reporting obligations

Every new user must complete ID verification before gambling or withdrawing funds. The account holder may be asked for document submission at sign-up or later to satisfy regulatory requirements.

• Government-issued photographic identification
• Proof of residential address
• Evidence of ownership for the chosen payment method

Controls are applied to prevent money laundering, terrorist financing, and other illegal activity in accordance with the Proceeds of Crime Act 2002, the Terrorism Act 2000, the Money Laundering Regulations 2017, and the UK Gambling Commission Licence Conditions and Codes of Practice (LCCP). Voodoo wins sets monitoring and reporting obligations to align with these standards.

• Ongoing transaction monitoring and activity review
• Automated detection rules and alerts
• Enhanced due diligence for high-risk events and customers
• Review and escalation of large or unusual transfers
• Risk scoring and periodic reassessment
• Sanctions and PEP screening at onboarding and during the relationship
• Timely reporting to competent authorities where required by law

To support KYC and AML controls, certain actions are not permitted on the platform. These restrictions protect user safety, personal data, and the integrity of the service.

• Multi-accounting or attempting to bypass identity check
• Use of forged, altered, or stolen documents
• Any attempt to launder funds or conceal their origin
• Manipulation of systems, odds, promotions, or technical exploits
• Sharing, selling, or otherwise transferring account access
• Using third-party or anonymous payment instruments
• Misrepresentation of identity or acting on behalf of another person

Breaches of this policy or detection of suspicious activity may result in enforcement action proportionate to the risk. Measures may be applied without prior notice where legally justified.

Temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Users must provide accurate and up-to-date personal data and complete verification promptly. All document submission must be legible, valid, and provided by the account holder. Users must respond to requests for additional information, use only payment methods in their own name, and keep credentials secure. Any suspicious activity should be reported to support without delay. Cooperation supports responsible gaming, transparency, and a secure environment for all.

The platform upholds fair play and transparency to maintain a safe environment for all customers. These principles support account protection, user safety, and responsible gaming.

• Compliance with KYC/AML standards and regulatory requirements
• Confidentiality and protection of personal data
• Ongoing monitoring for suspicious activity
• Prevention of manipulation and unfair behaviour
• User support on safety and compliance matters
• Shared responsibility between the platform and customers
• Equal conditions for all users